The guru of Services Drafts mani chinnappa An expert who resolve your hectic technical issue in a time of a coffee break Job History :Cognizant Tech Solutions, 5 years.5 years of experience with good analytical skills and knowledge in windows administration tasks along with ITIL processes. Rich experience in Application support and Production Support Services that includes End User computing practice, Incident Management, Change Management, User and Group Management requests. I would also look forward to exploring an exciting new field that I have not yet had the opportunity to work in.A technocrat with proven capabilities of working individually as well in large teams.Highly adaptive strategic thinker & a continuous learner with Strong business, technical & interpersonal skills.Result oriented & resourceful in the completion of projects with the ability to multitask & meet strict deadlines. Passionate about learning new technologies, having a habit of keeping up to date with the latest technologies.• Creating and Maintaining Shared Folders and Home Directories • Installing & Troubleshooting of Windows-based OS (Desktop & Laptop)• Troubleshooting file and folder level permissions, group membership, passwords, and account lockout issues.• Troubleshooting system performance.• support in Bit locker,• Support in Microsoft Office, Open office tools. Expert in resolving Outlook issues• Wireless network (Wi-Fi) configuration and troubleshooting.• Expert in resolving Virus, Malware, Ad.ware issues support Work Terms Indian standard timing,Any convenient secured payment method is fine.Any of your convenient communication method is fine.