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Skills

  • CSS
  • ITIL
  • Itsm
  • JavaScript
  • jQuery
  • ServiceNow
  • Twitter Bootstrap

Services

  • ServiceNow Administration

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    Administration / Customization of ServiceNow Infrastructure components : Customization in OOB ITIL modules like Change Request, CMDB, Service Catalog, Problem Management, Incident Management

    CSSITILItsmJavaScriptjQuery

About

ServiceNow Admininstrator | ServiceNow Developer | ServiceNow Implementation Specialist

Keywords:
• Javascript, jQuery, ITIL, ServiceNow, Bootstrap, CSS

Role and Responsibilities:
• Development and delivery of IT Services Management (ITSM) solutions based on ITIL best practices that focused on the people, process, and technology perspectives of providing business solutions within the IT infrastructure
• Configuration and Administration of ServiceNow Infrastructure modules : UI configuration, workflow creation, Server and client side scripting, Macros, Scheduled job and reporting, SLA and Catalog management, Server and Client Side Security through ACL, Business rules, UI Policy and Client Scripts.
• Development and support of out of the box ITIL modules such as Change Management, Incident Management, Service Catalog Management
• Integrating ServiceNow with third party applications using SOAP, REST Web services and databases using Data Sources
• Creation of custom dashboards using UI pages, integrating with external UX framework like Bootstrap, jQueryUI
• Implementing Content Management System (CMS) for creation of portal pages in ServiceNow

Work Terms

Hours of operation :
10:00 AM IST to 10:00 PM IST on Weekends
12:00 PM IST to 2:00 AM IST on Weekdays

Preferred mode of communication : Email