I am an experience Customer Service Support for 5 years.
I have worked for 4 years as Customer Service Representative for Amazon online shopping, I Answer questions or handle complaints from customers.
Provide information to customers about order status and product queries.
Manage large amounts of incoming calls.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
Troubleshooting technical issues.
My top skills are:
Communication
Technical Support
Interpersonal skills
Problem Solver
Patient
Multi tasking
Data Entry
Administrative Support
Email Management
Calendar Management
Microsoft Office
Work Terms
I can work beyond 8 hours if the job requires me.