With over seven years of experience in B2B and B2C sales, lead generation, and team leadership, I have developed a proven track record of driving revenue growth, building high-performing teams, and consistently exceeding targets.
In my most recent role as B2B Sales Team Manager at Concentrix, I led a team of 12 representatives focused on outbound sales and support for a leading search engine campaign. Within my first month in production, I earned the Best Team Manager Award, followed by multiple recognitions for delivering top results in sales performance and quota attainment. My hands-on approach in training, coaching, and pipeline management helped the team maintain strong conversion rates and meet KPIs consistently.
Previously, at Full Potential Solutions, I managed top-performing agents for a VOIP telecom campaign, overseeing the entire sales cycle—from lead generation and qualification to presentation and closing. My leadership helped the team achieve Best in Sales and Best in QA awards, while my personal experience as both an SDR and Closer allowed me to guide my team effectively. I also ensured client satisfaction through proactive account management and process optimization.
What drives me most is the challenge of turning cold leads into loyal customers. I have a deep understanding of prospecting strategies, CRM management, and data-driven decision-making. Whether working independently or leading a sales team, I take pride in delivering measurable results and creating long-term business relationships.
I am confident that my background in lead generation, sales closing, and team leadership would make me a strong asset to your organization. I would welcome the opportunity to discuss how my skills can contribute to your sales goals.
Thank you for considering my application. I look forward to the possibility of an interview.
Sincerely,
Mark Niel A. Santiago

Work Terms

I am open for any schedule, I can do hourly or monthly rate, you can email me or call me.