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Skills

  • Call Handling
  • Cold Calling
  • Customer Support
  • Inbound Calls
  • Inbound Sales
  • Information Technology
  • Lead Generation
  • Outbound Sales
  • Outsourcing
  • Phone Support
  • Sales
  • Telecom
  • Tele-sales

Services

  • Customer Service / Cold Calling / Sales

    $7/hr Starting at $100 Ongoing

    Dedicated Resource

    I have a background in Customer Service and have been doing this for 5 years. Cold calling and Sales are what I specialize in. My goal is to provide my employer with high quality and 100% accurate service...

    Call HandlingCold CallingCustomer SupportInbound CallsInbound Sales

About

Customer Service

I've worked as a Customer Service Representative for 5 years. I was an Outbound Sales Representative in Techcel Outsourcing Solutions Philippines for 1 year. 1 year and 2 months in Partnership With Native Americans as a Contribution Acquisition Representative for a Solicitation Account, and 2 years and 8 months in The Results Companies as an Inbound Sales Representative for Sprint and Customer Care Specialist for SiriusXM. Working in the BPO industry has taught me a lot. I have learned to multitask, how to handle different situations, provide the best resolution to customer’s concerns, and exceed their expectations.

And that’s what I would like to continue to do here in Upwork. I want to harness and fully develop my skills here. I want to use it to help my clients reach their goals as if it’s my goals too. I will do my best to provide great satisfaction and exceed their expectations.

Skill Set:
- Customer Support
- Phone Lead Generation
- Telemarketing
- Cold Calling
- Sales
- Order Processing
- Appointment Setting

Work Terms

Availability: As needed - open to offers.