With 2+ years of dedicated experience in fraud analysis and investigation, , I am passionate about enhancing customer experiences and driving operational efficiency. With a strong background in project management and communications, I excel at leveraging analytical problem-solving and effective communication to deliver tailored solutions.
Currently, I work as a Junior Fraud and Risk Associate at Techspirit, where I manage high volumes of ID verifications across multiple continents, mitigating fraud risks and ensuring exceptional customer service. My experience as a freelance Remotasks trainer involved leading training sessions and developing impactful materials that improved tasker performance, while my time at Coffee Management Services allowed me to contribute to project efficiency and performance improvements. I thrive in collaborative environments and am always eager to connect with like-minded professionals in project management, customer experience, and data analysis. Let’s connect!