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Skills

  • Computer Engineer
  • Information Technology
  • Management
  • Technical Support
  • Ticketing Software

Services

  • IT Ticketing System Implementation

    $80/hr Starting at $60 Ongoing

    Dedicated Resource

    IT Ticketing System Implementation from scratch 1- This system will be helpful for managing IT support tickets which will be created by staff in an organized way and to be monitored professionally by...

    Computer EngineerInformation TechnologyManagementTechnical SupportTicketing Software

About

Senior IT Systems & Security Engineer

Short brief about my Experience:

1. Strong Experience in IT Scope (8+ Years) till now
2. Strong Knowledge in Technical Support Section
3. CISCO Network Engineering background
4. VOIP Technology (Elastix, CISCO) + UCCX
5. Strong Knowledge in Virtualization using (Hyper-V, VMWare, ESXI)
6. Strong Knowledge and working experience in SOPHOS XG / SG & FortiGate Firewalls)
7. Certified in MCSA 2012 from Microsoft
8. Certified in Microsoft AZURE Fundamentals
9. Strong Knowledge in Backup & Restore using Veaam & Backup Exec

Work Terms

1- every 10 Users including their OUs & Security Groups = 10$
2- Every Group Policy = 10$
3- Sophos Installation & Configuring from A to Z = 100 $
4- IP Internal Telephone Central from A to Z = 40 $
5- Backup System Implementation = 50$
6- HelpDesk Ticketing System Implementation = 100$
7- Any Support case will cost after implmentation: 10$
8- Any IT needed support will cost: 15$