Zoho CRM & WordPress Expert | CRM Migration, Automation & AI Integration | 16+ Years | 260+ Projects
DevsSpace is a Dubai-based IT agency with development operations in Lahore, serving clients across the US, Europe, and the GCC. We've been building CRM systems, web platforms, and automation solutions for B2B and e-commerce businesses for over 16 years.
The agency was co-founded by Faisal Sarfraz, who leads all client engagements and technical delivery personally. On Upwork, Faisal holds a Top Rated Plus badge with 260+ completed projects, 10,500+ hours, and a 100% Job Success Score — credentials that reflect the agency's standards across every project, not just select ones.
What we build:
CRM & Automation — Zoho CRM and Zoho One is our primary specialty. We handle everything from initial setup and configuration to complex migrations from HubSpot, Salesforce, and QuickBooks. Our automation work covers Deluge scripting, Zoho Flow, Webhooks, and full Zoho ecosystem integration across Desk, Books, Campaigns, Sign, and MarketingHub. Clients typically reduce manual CRM work by up to 70% after working with us.
WordPress & WooCommerce — Custom WordPress development for e-commerce stores, membership platforms, multi-vendor marketplaces, and headless builds. Every project is mobile-optimized, SEO-ready, and built for performance.
AI Integration — We connect AI into existing business workflows. This includes OpenAI and Claude API integrations, AI chatbots embedded into WordPress and CRM systems, intelligent automation pipelines using n8n and Make, and custom AI model training for industry-specific use cases.
Our team includes specialists in CRM configuration, backend development, frontend engineering, and QA — which means projects don't bottleneck on a single person and timelines are realistic.
We work best with clients who have a real problem to solve and want a technical partner they can rely on beyond the first delivery. 60% of our work comes from repeat clients or referrals, which we think is the most honest measure of how an engagement actually went.
Based in Dubai. Operating globally.
Work Terms
Availability: Full-time, 40+ hours per week. Based in Dubai (GMT+4), with flexible hours to accommodate US and European clients.
Communication: We respond within 4-8 hours during business days and provide daily or milestone-based progress updates depending on project size. Prefer communication via Guru messages or video calls for complex discussions.
Project Approach: Every project starts with a scoping call or written brief to align on goals, deliverables, and timeline before work begins. For larger projects we provide a phased plan with clear milestones.
Payment Terms: We work with both hourly and fixed-price arrangements. For fixed-price projects we prefer milestone-based payments tied to deliverables. This keeps the project transparent and accountable on both sides.
Revisions: Reasonable revisions within the agreed scope are included. Scope changes are discussed transparently and priced separately before implementation.
NDA & Confidentiality: Happy to sign NDAs for sensitive projects. Standard practice for data migration and CRM work.
Long-term engagements welcome. We work best with clients who want a reliable technical partner they can return to — not just a one-time fix.
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