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Skills

  • Business Communications
  • Business Process Management
  • Operations Management
  • Project Management
  • Team Management

Services

  • Remote Operations & Team Mgt. Expert

    $9/hr Starting at $100 Ongoing

    Dedicated Resource

    I am a results-driven Operations and Team Management Professional with over 3 years of experience in leading high-performing teams (500+ members) in BPO, back-office, and client success environments...

    Business CommunicationsBusiness Process ManagementOperations ManagementProject ManagementTeam Management

About

Operations leader dedicated to streamlining processes and delivering measurable results

Operations Team Leader with 3+ years’ experience in managing 500+ member teams, process optimization, and KPI-driven performance improvement. Skilled in client relations across the UK, USA, Australia, China, and Sweden. Expertise in operations management, quality assurance, and strategic planning.

Skills :
Operations Management
Strategic Planning
Client Relations
Quality Assurance
KPI Development.
Operations Management
Team Leadership (500+ members)
Process Optimization
Strategic Planning
KPI Development & Performance Monitoring
Client Relations (UK, USA, Australia, China, Sweden)
Quality Assurance & Compliance
Cross-Functional Collaboration
Financial Data Analysis
Business Growth Support

Work Terms

Hours of Operation:
Available [e.g., 8 AM – 9 PM Bangladesh Standard Time] but flexible to adjust for international clients.

Payment Terms:
Prefer milestone-based or hourly payments through Guru’s SafePay system.

Communication:
Open to communication via Guru messages. I ensure quick responses within 12–24 hours.

Revisions & Updates:
Committed to delivering quality work with room for necessary revisions until client satisfaction.

Collaboration:
Believe in transparent communication, timely delivery, and building long-term client relationships.

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