Hospitality and business consultant

Experienced hospitality and business professional with over 15 years of progressive leadership in hotel and resort management. Proven track record in operational management, business development, team leadership, and strategic planning. Skilled in organizing large-scale operations, optimizing service quality, and driving sustainable growth.

Professional Experience

General Manager
2019 – 2024

Led operations of a resort with 500+ rooms and over 300 employees

Developed and implemented sustainable business models and reporting systems

Oversaw continuous service improvement and resort content development

Ensured high standards in guest experience and operational efficiency

Assistant General Manager
2012 – 2019

Managed daily operations across departments

Oversaw hotel and hospitality segments of the company

Created strategic plans and performance targets for business growth

Hands-on operational leadership and cross-functional coordination

Multple positions in Hospitality (seasonal)
2007 – 2012

Worked in service, accommodation, and administrative departments

Handled guest relations and operational tasks across departments

Gained broad experience in hospitality operations and customer service


Key Skills:

Hospitality Consulting & Operations

Organizational Structuring

Business Development

Team Leadership & Training

Strategic Planning

Operational Management

Large-Scale Hotel & Resort Management