Efficient. Dependable. Detail-Oriented – Freelance Support That Works for You

I am an experienced and reliable Customer Service and Data Entry Specialist with over 6 years of hands-on experience in client support, administrative tasks, and team coordination. I have worked in fast-paced environments across reputable organizations including POS Malaysia Berhad, MyEG Services Berhad, and Dommal Food Services, consistently delivering high-quality service and support.

In my customer service roles, I have managed high volumes of inbound calls and emails, resolved customer inquiries efficiently, and maintained accurate records using internal systems. My ability to communicate clearly and professionally has helped build strong client relationships and ensure customer satisfaction.

Previously, as a Trainer at Dommal Food Services, I was responsible for recruiting and training new staff, preparing performance evaluations, maintaining training records, and administering examinations for employee advancement. I collaborated closely with management to identify training needs and ensure smooth onboarding processes.

Work Terms

Monday to Friday: 9:00 AM – 6:00 PM (Malaysia Time / GMT+8)

Saturday: Available upon request

Sunday: Off (urgent projects by prior arrangement)


Preferred Terms: SafePay through Guru (Hourly or Fixed Price)

Hourly Rate: [Insert your rate, e.g., $8/hour]

Fixed Project Milestones: Available for structured projects

Invoices: Submitted weekly or upon milestone completion