IT Associate
Post graduate in Computer Application with over one year of experience in various technical support services such as company’s software applications, including problem analysis and resolution. Expertise in handling the first and second level escalation desk including efficient support to the business-clients by responding them through phone calls, emails, and in-person requests. Self-confidence and patient for results, good listener, stress handling and easily adaptable to new places and situations. I started working as Technical Support Executive at Net Connect Pvt. Ltd. and moved to Vision India Staffing Pvt. Ltd. as IT Associate within one year of experience.