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Skills

  • Cloud Computing
  • Dashboard Design
  • Data Management
  • Email Services
  • Formula
  • Management
  • Process Design
  • Reports
  • Salesforce
  • Validation Engineering

Services

  • Salesforce Specialist

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    An experienced and Certified Salesforce Professional with a profound knowledge of multiple Salesforce clouds and other integrated technologies. Skilled in analyzing the business processes, providing solutions...

    Cloud ComputingDashboard DesignData ManagementEmail ServicesFormula

About

Certified Salesforce Administrator possess broad knowledge of customizing Salesforce.

I am certified Salesforce Administrator with more than four years of experience in working on Salesforce Platform. In my previous role, I worked on configuration, implementation, troubleshooting, and data management in Salesforce. I managed Salesforce clients and users and also gathered the necessary requirements to successfully organise and plan projects, then implement those plans to meet organisation needs. During my working with Salesforce, I learned that strong communication and teamwork are just as crucial as fundamental technical knowledge.

• Salesforce trailhead 5X Super badges - Lightning Experience Reports and Dashboards Specialist, Security Specialist, Service Cloud Specialist and Business Administration Specialist.
• Excellent knowledge on configuration, customization and implementation in salesforce.
• Designed and configured Process builder and Approval processes.
• Proficient in data loader, workbench, import export wizard and SOQL.
• Designed, setup and maintained Salesforce standard objects and custom, while also structuring user roles, security profiles and workflow rules.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Proficient in Case Management using assignment, escalation, workflow rules and actions.
• Conduct Release Management tasks required to promote tested functionality from sandbox into a production environment
• Experience in Agile Methodology of Software Development Life Cycle (SDLC), Scrum Methodology of software engineering processes.
• Experienced in requirement gathering from the client location, knowledge transfer and setting expectations on project progress at the client end.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
• A team player with a strong work ethic, a positive attitude and the ability to make the best use of individual resources.
• Strong record in exceeding customer expectations.

Work Terms

I am new to guru and keen to take up any new project with super productivity.
Available to work offline and online.