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Skills

  • Asset Management
  • Deployment
  • Hardware Troubleshooting
  • Infrastructure as a Service (IaaS)
  • Infrastructure Engineering
  • Inventory Management
  • Kpi
  • Network
  • Troubleshooting

Services

  • Support Specialist

    $30/hr Starting at $60 Ongoing

    Dedicated Resource

    • An experienced support specialist with more than 10 years’ experience in managing IT infrastructure with a can-do attitude and takes pride in providing superior IT support service. Can do:- • troubleshooting...

    Asset ManagementDeploymentHardware TroubleshootingInfrastructure as a Service (IaaS)Infrastructure Engineering

About

support specialist

• An experienced support specialist with more than 10 years’ experience in managing IT infrastructure with a can-do attitude and takes pride in providing world-class IT support service.

Can do:-

• troubleshooting on computer hardware, software, and network on desktops.
• windows image deployment support for operating systems like Windows XP, Windows 7, and Windows 10.
• virus removal and anti-virus troubleshooting on Windows desktops and servers.
• windows update troubleshooting on desktop and servers.
• asset management
• hardware inventory management.
• Maintaining KPI metric.
• Printer support.
• Providing technical training to end-users.
• basic support (level 1) for servers as well as network devices like firewall, router and layer 2 switch.

Some of my abilities are:

• Keen attention to detail
• Ability to work in 24/7 shifts.
• Excellent problem solving, analytical, and time-management skills.
• Problem solving through research, teamwork, and training.
• Basic knowledge of Linux.
• Basic knowledge In knowledgebase articles.

Work Terms

I can work anytime as per the client's requirements. Payment should be made strictly via Guru.com only and the disbursal of payment must be done on the payment method specified on Guru.com. Communication should be done strictly through Guru.com