Excellent Customer Service. Resolution Specialist. Data Entry Expert.
(A) When it comes to communicating with the customers, especially if it’s regarding
providing exceptional Customer Service, I have you covered. I'm here for providing my clients with 100% satisfactory and high quality work.
I have 12 years of rich experience in the field of Customer Service. I think my tenure
speaks a lot about my reliability and loyalty. Being a hard worker and fully committed
on the work assigned, you will receive the work, completed on time and within the set standards. I am a self-motivated expert with excellent interpersonal and data
management skills.
I’m professional in handling difficult situations without feeling pressure (patience is the key for me here), handling tough/irate customers (Empathy is always there). I believe in finding the resolution which is equally viable for both the customer and the Client.
(B) Data entry is another area where I excel.
PDF to WORD or JPG to WORD conversion in another expertise area of mine.
My typing speed is approx. 50 wpm, which makes multitasking much easier for me.
I have worked with International Brands such as Dell (USA), TATA (India) etc.
My work experience includes working under the following profiles and have given
outstanding results:-
* Sr. Customer Service Associate.
* Subject Matter Expert.
* Resolution Specialist.
* Team Leader - Operations.
* Escalation Desk Handler.
I am a mature guy who understands the importance of Business Requirements and
work accordingly to deliver the results.
Looking for long-term business relationship.
- Full Professionalism
- Reliable & Trustworthy
- Reasonable Cost
Work Terms
Hours of Operation - As per Client's requirement.
Flexible Payment terms as per client/project.
Preferred mode of communication can be Email or Phone.