Ray sets high standards for himself and his team and successfully manages to those expectations. His teams are quick to grasp their requirements and in working aggressively towards meeting their deliveries. Ray managed a high volume workload and maintained both a high rate of customer satisfaction
as well as team morale. He is very strong in prioritization, recognizing and addressing emergency requests, and communicating. Ray's reputation as a top flight line manager from both a managerial as well as customer perspective is well earned.
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Michael Mocci