Make your most difficult tasks routine.
I have a BA in Physics from St. Olaf College. I've had 10 years of experience in IT departments in healthcare, government, and education.
Where ever I have worked, regardless of size of the institution, I have always noticed offices are plagued with small problems. Some times these are put up with even though every one knows how much times it costs. Other times large sums of money are used to buy software that works but wasn't designed for the problem. I have made it my mission in these jobs to identify these problems and simplify or automate them. Excel is almost always my tool for this. Its extremely versatile, every office already owns it, and people are familiar with it.
I would love to do this for you. No job is too small. I will that one difficult task that you've always known could be easier, and make it routine!