Customer Service Specialist | Talent Recruiting Officer | CRM & Telemarketing Expert | Driving Client Satisfaction and Sales Growth
As a customer service and sales professional with over 5 years of experience, I thrive on delivering exceptional customer experiences and driving sales growth. My expertise spans across various industries, including e-commerce, fintech, real estate, and digital marketing.
I excel in problem-solving, managing high-volume inquiries, and providing top-tier customer support across multiple channels—phone, social media, and live chat. With a strong background in CRM systems like HubSpot, Salesforce, and Zendesk, I streamline customer support operations, ensuring accuracy and efficiency in handling client records, preserving customers happiness and interactions ensuring high level of customer retention and resolving complaints efficiently
In addition to my customer service skills, I have a proven track record in telemarketing and lead generation, consistently exceeding sales targets and contributing to revenue growth. My adaptability, coupled with a deep understanding of customer needs and proactive feedback mechanisms, has allowed me to maintain high customer satisfaction rates and reduce escalated issues.
I am passionate about leveraging my skills in customer service and sales to create value and contribute to business success.
I look forward to working with you.
Work Terms
I am available for full-time/part-time work and open to discussing a schedule that aligns with the company's needs. My end goal is to provide excellent service.
Attachments (Click to Preview)
-