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Skills

  • Application Development
  • BPO
  • Creative
  • Customer Service
  • Email Services
  • Email Support
  • Environmental Consulting
  • Management
  • Microsoft
  • Multitasking
  • Process Design
  • Skill
  • Team Management

Services

  • Customer Service—Email Handling Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have long years of work experience as customer service experience in BPO industry I effectively handle situations or inquiries while working within policy, procedures and standard processes. You will...

    Application DevelopmentBPOCreativeCustomer ServiceEmail Services

About

Seeking Part Time / Full-Time: Virtual Assistant - Customer Service - Email Handling Support Remote Projects.

Email Handling Support Representative
Accucom Corporation
Mar 2014 – Mar 2017 Employment
- Assist and Respond to customer's email concern.
- Cater minor troubleshooting
- Support non-rebill, re-bill accounts, refund, and duplicate purchases.
- Handles multiple department

Virtual Assistant - Customer Service Rep.
Desk
Aug 2013 – Mar 2014
-Email Support, CSR, Virtual Assistant, Offpage S.E.O, S.E.M, and SMM Specialist (whitehat)

Search Engine Optimization Specialist
Page Eater
May 2012 – Aug 2013
Provide quality search engine optimization and social media work:
- Blog Commenting (High Quality Link Acquisition)
- Social Interaction (Brand Promotion)
- Article Marketing ( SEO Rich Copywriting)
- Google Update Recovery (Panda & Penguin)
- Website Audit
- Off-page optimization

Customer Service Representative
Aegis People Support
Jan 2011 – Jul 2011
-Support customers through their problems regarding the products and services by giving correct information, queries, purchases, technical problems, and a lot more.

Telemarketer and Search Engine Optimization Specialist
Excentrix Outsourcing & Training Institute Inc.
Jan 2010 – Jan 2011

Telemarketing: Approach clients through phone calls and make the leads into sales.

SEO: Knowledgeable in building back-links and increasing traffic to your website, especially in Social Media. WHITE HAT is the best method in optimizing a site, its organic and more natural ways to avoid site problems, by which we always used.

Responsibilities:

- Blog commenting
- Blog site management
- Forum posting
- Article submission
- Social media (facebook fanpage, twitter, google+, LinkedIn)
- Social Bookmark
- Question & Answers