AI operations, governed. We put AI agents on claims, finance and support workflows - every run gated, spend-capped and sealed into an auditable record.
Surehand is an AI operations studio. We deploy AI agents into the operations that cannot afford a black box - claims intake and triage for third-party administrators and insurers, three-way invoice matching in accounts payable, and customer support answered strictly from an approved policy corpus.
What makes us different is that governance is the product, not a feature. Every automated run passes five gates before it can touch a client system:
1. Declared scope - written down before the build, not assumed.
2. Role manifest - exactly what the agent may and may not do.
3. Hard limits and a spend ceiling, checked before every metered call rather than reconciled after.
4. Human review - anything low-confidence or high-impact is held for a named approver, never an anonymous queue.
5. Sealed record - an append-only, hash-linked log of every action, so when a client, auditor or regulator asks what happened, you show them.
We work across n8n, Make, Zapier and custom Python, with OpenAI and Anthropic APIs, RAG, OCR and document AI, REST APIs and webhooks, SQL, and CRM/ERP integration.
How we engage: a fixed-price teardown of the target process first - you get a written map of scope, ceilings and escalation points plus an honest verdict, including when automation is not worth it yet. Then deployment. Then we stay and operate what we shipped for 30 days after launch, watching drift, latency and spend against real traffic before handing over.
We are a small, deliberate team based in Ahmedabad, India, working remote worldwide with real overlap on US, UK and EU hours.
Founded: 2026
Work Terms
Fixed-price engagements by default: teardown, then deployment, then an operating retainer. Hourly available for advisory and ongoing support. Milestone payments through Guru SafePay. We work remote from India with deliberate overlap on US, UK and EU business hours, and reply to messages within one business day. Every deployment includes 30 days of post-launch operation and tuning.