Practical operations support. No hand-holding required.
I handle the small operational tasks that are easy to postpone but frustrating not to have done.
If you need an SOP written, a Slack workspace cleaned up, a Monday.com board organized, or a document turned into something your team can actually use, send it over. You provide the context—a Loom video, rough notes, screenshots, an existing messy file, or a quick explanation—and I return a finished, ready-to-use result.
I bring 19 years of operations experience running the day-to-day work of a large institution. I build practical tools and documentation for real people doing real work. That means no overbuilt systems, no documents that look good for a week and then disappear into a folder, and no unnecessary meetings to complete a straightforward task.
My work is best for business owners and small teams who know what needs to be done but need someone reliable to get it across the finish line.
Work Terms
Work Terms
Scope first: Send a clear description of what you need, along with any available context or source materials. I will confirm the scope, deliverable, timeline, and flat rate before work begins.
Fixed-price work: Projects are quoted at a flat rate based on complexity, volume, and the condition of the materials provided.
Payment: Payment is funded through Guru SafePay before work begins; work starts once the agreement and funded milestone are in place.
Communication: Send your materials and instructions through Guru. A Loom video, screenshots, rough notes, examples, or instructions are all helpful. I do not require standing meetings or repeated check-ins for standard tasks.
Timeline: Delivery timing is confirmed before the project begins. Timelines depend on scope and on receiving all needed materials, info, and answers from you.
Revisions: One reasonable revision round is included when the requested changes are within the original scope. New requirements or substantial changes may require a revised quote and timeline.
Info: You are responsible for providing the necessary info, permissions, and source files. I do not begin setup or cleanup work until this info is available.
Out-of-scope requests: If the request expands beyond the agreed deliverable, I will pause and provide a flat quote for the additional work before proceeding.
Final delivery: Completed files, workspace structures, boards, or documentation are delivered through Guru or your approved platform once the work is complete.
Confidentiality: Your business information, documents, and workspace materials are treated as confidential and used only to complete your project.
TL provides virtual operational support alongside consulting and creative services, while this Guru offer stays intentionally focused on discrete, completed tasks.