I want to make your project go as smoothly as possible for both of us. For that reason, you’ll find some general information about my policies and processes below. These are always flexible depending on the nature of the project, as well as your company’s needs and/or requirements.
-- I don’t have set office hours. The Internet never sleeps, and sometimes I don’t either if there’s work to be done. However, as a rule, I’m available by phone or email Monday through Friday from 8am to 6pm Central time.
-- Writing copy requires focus. Focus requires eliminating as many interruptions as possible. For that reason, meetings or consultations must be scheduled in advance.
-- All information pertaining to the project must be in writing. This includes changes to the project scope, revisions to the copy, requests for more work, etc. It’s okay if we discuss these things by phone; however, it is not final until it’s in writing.