IT Service Management | IT Infrastructure Management | Project Management | Transitions & Migrations | Functional Solution Architect - ServiceNow ITSM | IT Visionary Leadership
Seasoned Infrastructure Transformation Manager, with chronicled success in overseeing the planning, design, and implementation of large-scale IT infrastructure transformation projects. Potential Scrum Master – equipped with a deep understanding of IT infrastructure technologies and operations, as well as project management expertise to lead teams through the complex process of transformation. A maven known for working closely with stakeholders and technical experts to define the scope of the transformation project, implement ServiceNow ITSM solutions, develop a detailed project plan, and design the technical architecture and roadmap for the transformation.