Transforming your audio and video into precise, ready-to-use transcripts with speed, clarity, and confidentiality.
My professional journey is defined by a single obsession: turning complex information into organized, actionable assets. I began in the high-stakes world of audio-to-text, where I transitioned from manual transcription to managing high-tech workflows that balance human intuition with AI-driven efficiency. My background is rooted in delivering meticulous documentation for environments where every detail matters from legal proceedings to corporate strategy sessions.
I have always been the person who notices the slight nuance in a speaker's tone or the missing piece of a process, the critical details that differentiate a simple transcript from a professional record of truth.
Core Values
At the heart of my work are three non-negotiable pillars that ensure project success:
• Precision & Quality: I stand behind a signature 99% accuracy guarantee, ensuring every deliverable meets the highest standards.
• Confidentiality & Trust: I manage sensitive data with strict security protocols, understanding that integrity is the foundation of any professional partnership.
• Operational Efficiency: I value time as a critical resource, utilizing agile-minded workflows and rapid turnaround to keep projects moving at the speed of business.
Beyond the Desk
When I’m not optimizing the VerbatimEdge service delivery, I’m an avid reader of tech trends and a collector of vintage recording equipment, a hobby that keeps me connected to the history of communication. Whether I'm hiking or traveling, I find that a change of pace provides the strategic clarity needed to return to my work with a fresh, results-oriented perspective.
I believe your insights are too valuable to be lost to low-quality tools. My mission is to provide the VerbatimEdge turning raw input into polished, professional excellence.
Work Terms
Availability & Hours
• Flexible Operations: Active on both weekdays and weekends to accommodate global time zones and urgent project needs.
• Core Focus: Dedicated blocks of time are scheduled daily to ensure project milestones are met without delay.
• Urgent Requests: Weekend or "Rush" support is available by prior arrangement to keep your workflow moving.
Payment Terms
• Standard Billing: Net 15 terms apply to all finalized invoices.
• New Clients: A 40% upfront deposit is required for first-time collaborations or projects exceeding $500.
• Late Payments: A 5% fee is applied to invoices overdue by more than 7 days.
Communication & Project Standards
• Primary Channel: All project instructions and documentation should be handled via platform messaging to maintain a clear and secure record.
• Collaboration Tools: For active Agile/Scrum projects, I am available via Slack or MS Teams during scheduled windows.
• Accuracy Guarantee: A 48-hour post-delivery window is provided for any minor revisions to ensure 99% accuracy.