Salesforce Business Analyst, Salesforce Administrator, Salesforce Developer

Achievement-oriented Salesforce implementation specialist with strong analytical skills and detail oriented. Efficient in prioritizing tasks and projects while maintaining composure under pressure and meeting multiple deadlines.

Act as a liaison between Technical team, Business Functions, and System Integrators.
Lead the UAT efforts. Lead and guide technical team to provide flexible and scalable solution to the clients.
Identify project issues / risks and present alternatives to alleviate or resolve.

Hands on experience with various 3rd party apps such as Milestone PM, InsideView, Target Recruit, Echosign for Salesforce, Cirrus Insight, Apsona for Salesforce and iContact.

Involve in development meetings to discuss the technical details of the design.

Interact with the offshore team, coordinate with development efforts and fix items reported as bugs.

Experience in switching Salesforce Classic to Lightning Experience with team of 3.

Worked with various standard salesforce.com objects such as Leads, Accounts, Contacts, Opportunities, Reports and Campaigns.

Created custom objects, custom record types, page layouts and applied process builder, workflow/validation rules as per the business requirements.

Transformed business requirements for Sales and Operations into technical requirements in SFDC, including case assignment rules, products and pricebook, and queue management.

Work Terms

Monday to Friday 8 am - 5 pm Central Time.