I’m a healthcare claims and customer service professional with over 6 years of experience specializing in medical claims processing (inpatient, outpatient, COB, CRM adjustments), phone/email collections, and account reconciliation. I also bring 4+ years of experience in call centers, banking, and client support—plus 1 year of direct collections experience handling sensitive payment follow-ups with empathy and precision.

I’m highly organized, deadline-driven, and known for maintaining exceptional quality scores while working independently or in a team. Whether it’s resolving complex billing issues, following up on unpaid accounts, or training new hires, I approach every task with attention to detail and a commitment to results.

Let’s work together to streamline your operations and boost your bottom line

Work Terms

Availability: Monday through Saturday | Flexible hours (MST) | Quick response time (within 24 hours)

Rate: Starting at $26/hour (flat rate or milestone-based available)

Communication: Primary via Guru messages, Zoom, or email (depending on client preference)

Turnaround Time: Typically within 24–48 hours for standard tasks; rush projects available with prior notice

Confidentiality: All client data is handled with the highest level of privacy and professionalism. HIPAA-aware practices observed.

Revisions: Up to 2 revisions included per task to ensure your satisfaction

Payment Terms: SafePay only (via Guru) for transparency and security