I need 2 talented Customer Support Chat Agents to handle live conversations on our website. Think of yourself as the friendly first face of our brand – greeting visitors, solving simple issues, and turning chats into happy customers!
Role Snapshot:
- Jump into live chats with energy and empathy
- Answer everyday questions using our handy FAQs and scripts
- Spot hot leads and collect their details like a pro
- Log tricky issues and pass them to the tech team with perfect notes
- End each shift with a quick summary of wins, questions, and trends
Who I am Looking For:
- Superb written English – clear, warm, and professional
- Chat or customer support experience (bonus if you've used Intercom, Zendesk, or similar)
- Quick fingers for multitasking chats
- Positive vibe that shines through text
- Rock-solid internet and a distraction-free space
- Ready for flexible shifts to keep our site buzzing 24/7
Project Details:
- Remote freelance gigs – perfect for your schedule
- Part-time shifts (3-6 hours each, mornings/evenings/weekends)
- Ongoing pay via Guru SafePay
- Hourly rates – tell me what you're worth.
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