Freelance, project-based customer onboarding engagement for (removed) an automotive shop management SaaS platform. This is an independent contractor project sourced, managed, and paid entirely through Guru.
Deliverables:
- Guide new (removed) customers through initial setup
- Collect shop information and configure staff/workflows
- Train customers on the platform
- Document friction points during onboarding
- Follow up after launch
- Help convert early customers into references/case studies
Engagement type: freelance / independent contractor project, paid per onboarding project. Not an employee position. All work and communication conducted via Guru.
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