Laravel Developer – AI Voice & AutoEmail

Laravel Developer – AI Voice & SMS Assistant (Twilio/Bandwidth + Open-Source LLMs)

Project Overview
We’re building an AI-powered Voice & SMS Assistant to automate outreach to field technicians nationwide. The system will:

Call and text contacts from a spreadsheet (CSV or Google Sheets)
Use AI to talk naturally during calls (dynamic responses, not just static scripts)
Convert speech-to-text in real time for logging and tracking
Record transcripts + outcomes of every call/SMS
Provide an admin dashboard to manage contacts and view results
The core application will be developed in Laravel, integrated with Twilio or Bandwidth, and powered by open-source LLMs (Whisper + OpenRouter or similar).

Scope of Work

You will be responsible for:
1. Core Application (Laravel)
Build a robust Laravel backend for all features
Implement APIs for telephony, AI, and data integration
Ensure scalability and clean, maintainable code
2. Voice & SMS Integration
Connect with Twilio or Bandwidth for outbound/inbound calls & SMS
Configure a dedicated number for automated communication
Handle retries, call timeouts, and error management
3. AI/LLM Integration
Implement Whisper STT for real-time speech-to-text
Integrate OpenRouter (or similar LLMs) for AI-driven call dialogue
Ensure smooth handoff between scripted and AI-generated responses
4. Contact List Automation
Support CSV upload + Google Sheets sync
Enable batch calling and SMS messaging from the list
Build status tracking for each contact
5. Dashboard & Logs
Create a lightweight UI (Vue/React or Blade) to:
Upload/manage contact lists
View call/SMS history with transcripts
Monitor outcomes and basic analytics
6. Documentation & Deployment
Provide clear setup + deployment docs
Recommend infrastructure for scaling (cloud hosting, load handling)
Must-Have Skills
Laravel expert (REST APIs, queues, event handling, clean architecture)
Proven experience with Twilio or Bandwidth APIs (voice + SMS)
Background in conversational AI, LLMs, or speech-to-text systems
Comfortable integrating with Google Sheets API and CSV workflows
Ability to deliver independently, on time, with production-ready code
Nice-to-Have
Experience deploying Laravel apps to AWS, DigitalOcean, or similar
Frontend experience (Vue/React) for the dashboard
Prior work on AI bots, call centers, or telephony automation
Deliverables
Working Laravel app with outbound AI voice + SMS assistant
Admin dashboard for managing contacts & reviewing transcripts
Logs of all interactions with searchable transcripts/outcomes
Documentation for deployment, maintenance, and scaling
Automated emails sent to recipients who want to complete the offered work order via A.I. call

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