Receptionist / Customer Support / Sales

We are looking for a friendly, professional, and motivated person to join our team and handle a combination of reception, customer support, and inside sales.
This is a great opportunity for someone who enjoys talking with customers, solving problems, and helping a business grow. The ideal candidate should be comfortable answering phone calls, responding to emails, learning our products, and following up with customers and prospects.
Responsibilities
Answer incoming phone calls and greet customers professionally
Respond to customer inquiries by phone, email, and online channels
Provide basic product information and help customers identify the right equipment
Follow up with leads and customer inquiries
Prepare and send quotations and sales information
Process orders and coordinate with our warehouse and shipping teams
Handle basic customer service and troubleshooting questions
Maintain customer and lead information in our systems
Follow up on open quotes and opportunities
Help generate new sales from incoming inquiries and existing leads
Coordinate with the sales and technical teams when additional assistance is needed
Perform general office and administrative duties as needed
What We Are Looking For
Excellent English communication skills, both written and spoken
Friendly and professional phone manner
Strong customer service skills
Comfortable talking with customers and asking questions to understand their needs
Sales-oriented and motivated to close opportunities
Good computer skills and ability to learn new software quickly
Organized and able to manage multiple tasks
Reliable, responsible, and self-motivated
Previous experience in customer service, inside sales, receptionist, or office administration is preferred
Work full-time PDT hours.
Thank you!
Edward

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