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Top Automated Call Distribution Freelancing Services

  • View Service Offered By Gloria Gujilde

    Gloria Gujilde

    Taguig City, Manila, Philippines

    • automated call distribution
    • Customer Service
    • Software Development

    Customer Service Specialist

    • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. • Interact with customers to provide and process ...

  • View Service Offered By ssc_santosh

    ssc_santosh

    hyderabad, Telangana, India

    • automated call distribution
    • Asterisk
    • C

    Programming

    My strength is C, C++ programming. Also I have vast experience in the Asterisk based Telephony features. I have completed the ACD(Automated Call Distribution), Voice mail (Recording & Navigation, ...

  • View Service Offered By Tim Caldwell - Virtual e-Partners

    Tim Caldwell - Virtual e-Partners

    Clearwater, Florida, United States

    • automated call distribution
    • Access
    • Edi

    Database Design

    In the past I have worked with small businesses with only a handful of people and medium sized fortune 500 companies to my current position with Northrop Grumman, a multinational corporation.My past e...

  • View Service Offered By khaled abd el naser el fadaly

    khaled abd el naser el fadaly

    Cairo, Al Jizah, Egypt

    • automated call distribution
    • Accounting
    • Advertising

    senior Content Coordinator

    - Research, write, edit and proof all levels of copy included headlines and body copy, for all online, offline, external and internal needs. - I was responsible for handling ADSL requests from custome...

  • View Service Offered By cmptrwhiz

    cmptrwhiz

    Los Angeles, California, United States

    • automated call distribution
    • Basic
    • Cisco

    Technical Support

    Assist users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying prope...

  • View Service Offered By Maricor Canlas

    Maricor Canlas

    Angeles City, Pampanga, Philippines

    • automated call distribution
    • Technical Support

    Technical Support

    -Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; -Interact with customers to provide and process in...

  • View Service Offered By Henry Mutega

    Henry Mutega

    Nairobi, Nairobi, Kenya

    • automated call distribution
    • Analytics
    • Benchmarking

    Financial Analyst

    Superb, stronger and powerful analysis in data collection and compilation. Expert in bench-marking, analytics and financial advice to the organizations and multi-companies.

  • View Service Offered By Aldane Newland

    Aldane Newland

    Old Harbour, Kingston, Jamaica

    • automated call distribution
    • Computer Repair
    • Customer Service

    Mr Newland

    To provide, gain and share knowledge, skills and invaluable experiences of the working world; to be competent in the world’s ever changing technologically creative market; to showcase and express crea...

  • View Service Offered By Malievia Lowther

    Malievia Lowther

    Spanish Town, Saint Catherine, Jamaica

    • automated call distribution
    • Accounting
    • Administrative Assistant

    Data entry, typing, customer service,

    2010-2011 ?Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. 2012-2015 ?Resolve customer complaints via phone. 2015-2016 2016- Current Custo...

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How Automated Call Distribution Professionals Can Help You

Automated call distribution (ACD) is a tool mostly used by companies that handle a large number of incoming calls such as the telephony industry. Automated call distribution work as a platform which distributes incoming calls to center agents or the required personnel stationed to take incoming calls. It is simply a tool that distributes calls which has access to the call network where all agents are routed. It has access to all lines that are busy and has the facility to link or match a caller to free agents or service representative available to take calls. ACD can be set up to handle a few calls to thousands of calls.

Automated call distribution facilitates an orderly distribution of calls to service representatives. It has options for weight call distribution where incoming calls can be configured to target certain service representatives or match calls according to the agent’s skill. Automated call distribution ensures that no call is missed. It handles every call from the beginning and port callers to necessary voice notes prior to their match for a conversation with the company’s representatives. Automated call distribution can also act as a medium to channel callers to their respective response agents based on their inquiries or message through extension numbers. ACD will ensure equity in the distribution of calls by distributing calls starting from the agent with the fewest number of calls. Hire a freelancer from Guru with industry leading experience in automated call distribution in the location you want and at the price that’s right for you.

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