I'm a 5x Salesforce certified IT Professional, who is working as the Senior Salesforce Consultant at one of the Salesforce Consultancy Partner Company in Singapore, in which I was actively involved in various Salesforce.com Service Cloud enhancement projects for Changi Airport Group and also developed the POC for the Salesforce.com Distributors Community for Becton Dickinson. I have also been involved in supporting some of the Salesforce modules within Changi Airport Group, including the e-Lost and Found module built on the Force.com site to track Lost Enquiry and Found Report cases. Furthermore, I have various technical skill-sets (mainly Salesforce, Microsoft stack and SQL).