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  • 800,000

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  • $250 Million

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  • 100% Customer Satisfaction Rate Based on 36 reviews

Top Customer Service Freelancing Services

  • View Service Offered By hardworker1989

    hardworker1989
    Member

    Customer Service Expert

    Houston, Texas, United States

    135,336/yr ·
    • Customer Service
    • Customer Service Representatives
    • Customer Support
    • Customer Service Management
    • Customer Service Operations

    Customer Support & Service

    My name is Hex and I would like to be your Customer Service Representative. I have excellent command over English language so your Customers will not be having problems with respect to communication as all communication will be clear and easy and complete in information. If you have any problem or ambiguity, please do not hesitate to ask me at any point. I have also been working as a Virtual Assistant for a Resort Marketing Company based in New Zealand and I have been providing the owner with al... View more

  • View Service Offered By Jake Obligacion

    Jake Obligacion

    Customer Service Expert

    Taguig, Metro Manila, Philippines

    • Customer Service
    • Csr
    • Customer Service Representatives
    • Customer Satisfaction
    • Data Entry
    • Data Management
    • Inbound Marketing
    • Loyalty Program
    • Selling
    • Store Design

    customer service representative

    has 1 year experience of inbound CSR duties with a Canadian TELCO company Telus. It included inbound up selling, data entry, loyalty and retention, helping with minor technical issues, collaborating with on site technicians and store dealers for new signups and those being hooked up already. All in all, providing customer satisfaction with each of their concern. View more

  • View Service Offered By Nashaya Rodney 1

    Nashaya Rodney 1

    Customer Service Expert

    Miramar, Florida, United States

    • Customer Service
    • Customer Service Representatives
    • Customer Support
    • Data Entry
    • Outbound Sales
    • Sales

    Customer service representative

    Am I a customer service representatives with outbound sales and data entry experience in have worked in a major call center in Jamaica providing customer support to At&t customers Am currently not working so am looking for a work from home job, am very hard working,determine,dedicated and reliable individual I always get the job done to the best of my ability.I will bring my knowledge and experience to table to achieve my goals..... View more

  • View Service Offered By Ria M.

    Ria M.

    Customer Service Expert

    tarlac, Tarlac, Philippines

    • Customer Service
    • Csr
    • Customer Support
    • Data Entry
    • Editing
    • Lead Generation
    • Microsoft
    • Mobile
    • Technical Support

    Customer Service

    I am an experienced Customer Service Representative and I have been working as an inbound CSR for 4 years. I worked for DirecTV, Alltel, and T-Mobile as a CSR, and technical support representative for XBOX. I was given an opportunity to be in Priority Customer Support where I handled escalated calls. I make sure that every customer concern or questions are answered accordingly to ensure a guaranteed customer service satisfaction among customers. I''ve been a telemarketer as well for a company pr... View more

  • View Service Offered By Raymond De Leon

    Raymond De Leon

    Customer Service Expert

    Pasig, Metro Manila, Philippines

    • Customer Service
    • Customer Service Representatives
    • Customer Support
    • Backgrounds
    • Call Center
    • Call Handling
    • Chat Support
    • Computer Hardware
    • Computer Literacy
    • Design Process

    Customer Service Representative

    Resourceful Customer Care Representative who meet and exceeds company goals. Proven capacity to troubleshoot and resolve issues quickly. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. With more than 10 years of experience in customer service with sales background in business process outsourcing companies in the Philippines. View more

  • View Service Offered By Anna-kay Barnaby

    Anna-kay Barnaby

    Customer Service Expert

    Mandeville, Manchester, Jamaica

    • Customer Service
    • Customer Service Representatives
    • Customer Support
    • Call Center
    • CRM
    • Data Entry
    • Email
    • Email Support
    • Operations Management
    • Telephone Skills

    Customer Service Representative

    I am a goal-oriented person who is reliable, punctual and a great listener with 4 years of experience giving professional and high quality service to customers. I am skilled in communicating with customers by phone, email and CRM functions. I’m experienced in the fields of both technical and support services, email handling, telephone handling, VA functions, data entry and call center operations. I’m open and adaptive to new skill sets that will complement and enhance both my educational backgro... View more

  • View Service Offered By Charisse De Guzman

    Charisse De Guzman

    Customer Service Expert

    Kawit, Cavite, Philippines

    • Customer Service
    • Customer Service Representatives
    • Customer Support
    • Customers
    • Customer Service Representative
    • Customer Services
    • Representative

    Customer Service Representative

    I am hardworking and a fast learner with good communication skills and a strong design background. I''ve previously worked as: Customer Service Representative for more than 6 years who take in/receive calls and billing investigation, Cargo Representative in which performs cashiering function, computes charges based on set guidelines and procedures, cut and process airwaybill, prepares daily sales report segregation of it per destination pigeon-hole and safe keeping of cash on hand and also as a T... View more

  • View Service Offered By Zohaib Zubair

    Zohaib Zubair

    Customer Service Expert

    Lahore, Punjab, Pakistan

    • Customer Service
    • Customer Support
    • Customer Care
    • Business Development
    • Customer Retention
    • Dentistry Consulting
    • Front Desk
    • Health Industry
    • Inbound
    • Marketing

    Customer Service & Support Specialist

    I am a top-notch professional with over 10 years of Industrial experience in International Customer Service/Support & Customer Care, business to business and business to customer I''m ready to use my expertise to assist with any sales, marketing and customer service. I am an excellent listener and I firmly believe in fully understanding customer''s needs so as to achieve complete customer satisfaction. Throughout the years of my experience as a Customer Service & Marketing/Sales Specialist, I hav... View more

  • View Service Offered By Brenda Bolanos

    Brenda Bolanos

    Customer Service Expert

    Dubai, Dubai, United Arab Emirates

    • Customer Service
    • Customer Support
    • Customer Care Services
    • Avaya
    • Chat Support
    • Client Contact
    • Client Issue Resolution
    • Client Orientation
    • Correspondence Management
    • Customer Relationship Management (crm)

    Customer Service - 7 yrs Experience

    I have experience in Hospitality Industry in where Customer Satisfaction is my top priority. I have the skill and professional training to assist and take care of your valuable customers. In this field, I achieve many happy and satisfied guests who visited my previous company. I also lead a team to be precise in handling Customer needs and give 100% attention to details. View more

  • View Service Offered By Laiden Vee S. Bamba

    Laiden Vee S. Bamba

    Customer Service Expert

    Lucena, Calabarzon, Philippines

    • Customer Service
    • Csr
    • Customer Support
    • Administrative Assistant
    • Data Entry
    • Excel
    • Microsoft Word
    • Quality Analyst
    • Research
    • Travel Arrangements

    Customer Service Representative

    Experienced english-speaking Virtual Personal Assistant and Customer Service Rep, with 3 years experience in BPO industyry/ call center I can help you get organised and reach your goals. I am a strong team leader, and excellent team player, a multi-skilled professional with strong background in corporate communications, accounts management, social media, project management for web-development, and recruitment. I possess outstanding verbal and written communications skills and have years of prove... View more

  • View Service Offered By Shiela Agustin

    Shiela Agustin

    Customer Service Expert

    Davao City, Davao del Sur, Philippines

    • Customer Service
    • Customer Service Support
    • Customer Care Services
    • CRM
    • Customer Experience
    • Customer Retention
    • Customer Satisfaction
    • Sales
    • Sales & Marketing
    • Social CRM

    Customer Service and Sales Expert

    Making customers happy and satisfied with the service is my utmost priority. Exceeding limitations and thinking outside the box are the definite definition of good customer support. I am dedicated, hardworking, reliable and a fast learner with 6 years of working experience in challenging roles. Passionate about everything that I do. Always energetic with a smile, relentless in this working settings. View more

  • View Service Offered By Gerlisa David

    Gerlisa David

    Customer Service Expert

    Rodriguez, Rizal, Philippines

    • Customer Service
    • Csr
    • Customer Service Representatives
    • Admin Support
    • Communication Skills
    • Concept Development
    • Data Entry
    • Data Management
    • Data Security
    • Email Support

    Sales Associate,Customer Service Officer

    Hi! My name is Gerlisa David. I work diligently well as Customer Service Representative in Sitel Philippines Corporation. As CSR, my job functions include identification and assessment of customers’ needs to achieve satisfaction. I am fully aware of the importance of data security, as we always keep track on the personal information of our customers. I have a very good oral and written communication skill, strong interpersonal skill, problem solving, sales concept and proficient in Microsoft Off... View more

  • View Service Offered By Shanda Scott-Davilla

    Shanda Scott-Davilla

    Customer Service Expert

    Fayetteville, North Carolina, United States

    Past Earnings
    • Customer Service
    • Customer Service Representatives
    • Customer Support
    • Data Entry
    • Data Recording
    • Data Recovery
    • Data Research

    Data Researcher & Customer Service Rep.

    I work in two different fields as a freelancer. I am a Data Researcher responsible for locating information for decision makers, corporate leaders, innovators and, human resource personnel. As a Remote Customer Service Representative, my job duties includes assisting customers and merchants with order placement, escalating problems and updating ordering options. View more

  • View Service Offered By Theodore Ivanov

    Theodore Ivanov

    Customer Service Expert

    Sofiya, Sofiya, Bulgaria

    • Customer Service
    • Customer Support
    • Customer Service Representative
    • Bulgarian Language
    • Bulgarian Translation
    • Customer Service Management
    • Email
    • English (UK)
    • Swedish Translation
    • Virtual Assistance

    Customer Service Agent/Translator

    I am partially employed by the Swedish ticketing company "Ticketmaster" (www.ticketmaster.se) as Deputy Team Leader of the Customer Support department. I am also an experienced translator, working with various types of translations from three different languages - Bulgarian (native), English (native), Swedish View more

  • View Service Offered By Sheila Marie Legaspi

    Sheila Marie Legaspi

    Customer Service Expert

    Camarines Sur, Bicol, Philippines

    • Customer Service
    • Csr
    • Customer Service Representatives
    • Appointment Setting
    • Sales
    • Social Media Marketing
    • Technical Support

    Customer Service/Technical Support

    I worked as a Customer Service Representative with Sales for 2years. I was promoted as a level 2 Support and handle complex issues for customers such as: Refund for more than a year charge, Account Maintenance, Supervisors Call, Office of the Presidents call and different special projects needed. In this position you will be needing to work under pressure because there are quotas being given that needs to be completed. After 3years I moved to a different Account which I became a technical suppor... View more

  • View Service Offered By Madjid Meziane

    Madjid Meziane

    Customer Service Expert

    Carcavelos, Lisboa, Portugal

    ID Verified
    • Customer Service
    • Customer Service Representatives
    • Customer Support
    • Bilingual
    • Customer Acquisition Strategies
    • Customer Conversion
    • Customer Data Integration
    • Customer Service Management
    • Customer Service Operations
    • Customer Service Systems

    Bilingual Customer Service / Support

    For years I have organized events in Rome, managing and training almost 400 staff members. I managed almost 7 events a month as Event Planner and Counselor for events with thousands of participants. In the last 2 years I worked as a Bilingual Customer Service Representative (Italian, French, English and Portuguese) for a multinational in Portugal. In the last period I worked for a department in the gaming field and in less than a month I''ve reached the corporate targets in terms of work speed, q... View more

  • View Service Offered By Aurelian Nicolaica (Martin)

    Aurelian Nicolaica (Martin)

    Customer Service Expert

    Suceava, Suceava, Romania

    Past Earnings
    • Customer Service
    • Csr
    • Customer Relations
    • Customer Support
    • Customer Relationship Management (crm)
    • Research

    Customer Service

    CSR, with any/all of the following responsibilities : - Listen and respond to customers’ needs and concerns - Provide information about products and services - Review or make changes to customer accounts - Handle returns or complaints - Record details of customer contacts and actions taken - Research answers or solutions as needed - Refer customers to supervisors, managers, or others who can help View more

  • View Service Offered By Virtual-CSR

    Virtual-CSR

    Customer Service Expert

    Lahore, Punjab, Pakistan

    Past Earnings
    • Customer Service
    • Csr
    • Customer Support
    • Appointment Setting
    • cnm
    • Data Entry
    • Excel
    • Generator
    • Marketing
    • Powerpoint

    Customer Service

    WHY ME?My One Point Objective: Delivering Quality Work is my Priority for my Clients !Over the last 7 years, I have developed a wide range of skills as an Customer Support Representative, Data Entry Specialist, Telemarketer, Telesales Agent, Lead Generator and Appointment Setter through my consistent hard work, devotion and skill to own responsibility for startup companies and for small businesses. My core competency lies in complete end, and I am seeking opportunities to further broaden my pro... View more

  • View Service Offered By Sk Saif Ali

    Sk Saif Ali

    Customer Service Expert

    Panskura, West Bengal, India

    105/yr
    • Customer Service
    • Customer Service Representatives
    • Customer Care
    • Customer Service Representative
    • Administrative Assistant
    • Branding
    • Business Services
    • Company Profile
    • Customer Satisfaction
    • Customer Service Management

    Virtual Assistant/ Customer service

    I have proven ability and skills in making sound decisions based on the company policy and valid information. I have an aptitude and good comprehension that helps to identify and resolving problems efficiently. This results in good metrics and customer satisfaction. I have a results-oriented attitude, with a sense of urgency and responsibility. I’m a fast learner and I can be an expert about your brand and products. I’ll be able to support your customers in no time! I have experience working wi... View more

  • View Service Offered By virkainfotech

    virkainfotech

    Customer Service Expert

    Delhi, Delhi, India

    Past Earnings
    • Customer Service
    • Customer Relations
    • Customer Service Representatives
    • Customer Support
    • Access
    • Accounting
    • Animation
    • Benefits
    • BPO
    • Call Handling

    Customer Service

    No matter what your telecommunication needs are Source 1 VIS''s Contact Center Services can keep you in touch with your customers. and keep your customers satisfied and loyal to you Because VIS has dual roots in both North America and India, both locations continue to play a vital role in the corporate structure. North America is still the home base of our client services and management teams, as well as our emergency response operations. We attribute our remarkable growth to two factors. F... View more

See All Customer Service Freelancing Services

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Hire the Best Customer Service Expert

A customer service expert provides product information and details, and manages queries and complaints of users. Their goal is to manage expectations, deliver a positive customer experience and boost customer relationships.

Experienced customer service experts are experienced in answering queries, providing solutions and resolving issues. The expert can also be responsible for generating sales leads and identifying customer needs to achieve satisfaction.

Need for Customer Service Providers

Customers seek the help of customer service whenever they have any questions, suggestions or complaints about a company or its products/services. Your customers expect to get specific and useful information. The specialist can through phone calls and emails, offer troubleshooting information, assess customer needs and information, and provide a wide range of relevant information.

What a Customer Service Professional Does?

A freelance customer service professional can provide a wide range of services. They are responsible for providing quality customer service through different modes including telephone, email and/or live chat. It is important that the service is provided in a timely manner. They analyze customer complaints and provide resolutions.

The freelancer keeps track of proposed resolutions and maintains regular follow ups. They prepare documents and generate reports. The expert develops product/service knowledge and keeps up-to-date with the latest changes. They communicate customer feedback to the relevant team to improve customer experience.

Finding the Perfect Freelancer

When looking for the right freelance customer service provider, it is recommended to hire expert freelancers having the following skills and qualities:

  • Basic computer skills including MS Office suite and the ability to learn proprietary computer software.

  • Familiar with customer relationship management (CRM) systems and best practices.

  • In-depth knowledge of the product/service being offered.

  • Ability to clearly describe the product/service’s features and functions clearly.

  • Empathetic skills and a strong passion for helping customers.

  • Excellent written and verbal communication skills and interpersonal skills.

  • Ability to effectively respond to customer inquiries, requests and complaints in a timely and professional manner.

  • Exceptional organizational skills.

  • Proficient in telephone, email and chat etiquette.

  • Self-motivated, an eye for detail and the ability to multitask.

  • A logical way of thinking to provide answers and resolve different types of issues.

  • Capable of prioritizing tasks and completing them on time.

The right customer service experts have excellent collaborative skills and can work as part of a team while being excellent problem solvers.

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