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How Customer Service Management Professionals Can Help You

Customer service is a necessary entity for any business or organization to have when the product they are providing requires any type of interaction for the user. If a user of your product or a member of your service has a question, it is the customer service support that will address the issue. Customer service operations will consist of customer service advisors or representatives that provide guidance to a user. A customer service manager is the individual that will head these operations in an organization. The manager makes sure the customer service department runs smoothly and efficiently to maintain positive user reviews. The customer service department may provide training, tutorials, answer phone or e-mail inquiries, or simply listen to a user’s complaints or feedback.

A customer service representative and manager on will offer your business the type of human-interaction it needs to appeal to the masses. If a user has a question about a good or product, they expect quick and accurate replies. When you have a proper customer service operations team in place, you are able to provide this sought-after and highly appreciated facility. If you need someone who has experience in customer service management, then a freelancer can help create the guidelines your team needs to be an efficient provider to your customers or users. Your customer service specialist or team will also be a valuable source of information on ways to improve your business as they interpret the wants and needs of your clientele. On Guru, you can find the personable customer support you need with a variety of industry experience in the right location and at the right price for you.

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Pay by Milestones

Milestones are like checkpoints you create to ensure you're happy with the work every step of the way. Build as many milestones into your job as you want — set a due date for each milestone and the amount to be paid.

Pay by Task

Pay for a single completed task, however big or small. Create and assign tasks for work as needed, and generate invoices from each task once they are completed.

Pay by the Hour

Track progress with ease and confidently pay freelancers by the hour. Use our TimeTracker software to see in the moment updates of work being done. Hiring multiple freelancers for your job? Stay organized with a breakdown of each freelancer's hourly rate and time tracked.

Pay Using Recurring Payments

Easily pay your go-to freelancers on an ongoing basis. Set up to four recurring payment rules for any given job — pay every week, every other week, every month, or every quarter. Stop or Resume payments at any point with just a click of a button.

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Customer Satisfaction

Based on Paid Invoices


Jul. 2019

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