I am a highly independent and trustworthy administrative support specialist with great communication skills. Been in this industry for 5 years. I have 10 years experience in a BPO Company as well. Focused on development and training. 5 years of training experience for production processes, language and customer service.I am an Expert in educating team members in the utilization of new systems for improving business growth. Responsible for the final pooling of learners before being endorsed to training. Conduct a final interview with applicants. Known for establishing sound training programs from scratch and improving training processes and procedures. I have an exceptional ability to collaborate with team members and teach new concepts in an effective manner. Proven track record of analyzing requirements and designing key solutions that meet customer goals. I am versatile, multitasker that consistently exceeds expectations. I can plan, scheduled and managed all training classes. I have mentored other training professionals and class instructors. I can Prepare, deployed and management safety procedures. I am in charge of writing and maintaining training and safety documentation. Aside from training experienced I am as well an online job worker for more than 3 years catering different requests from clients all over the world. I have a wide knowledge range of services, from Data Entry, Graphic Designing, Translating Document, recruitment, transcribing, Customer service, web research, Copywriting, Generating Leads and all around as a VA or an EA. I have with in-depth knowledge of business management. I am skilled with different tools and systems. I am Xero certified for AU and NZ.