Technical Skills: CRM Systems, Data Entry & Database Management, Order & Refund Processing, Payment & Transaction Support, Ticketing & Escalation Tools, Calendar & Schedule Management, Task Summary & Reporting
E-commerce & Administrative Tools: Google Workspace, Microsoft Office Suite, Canva, Trello, Asana, ClickUp
Recordkeeping & Documentation: Spreadsheet Management, File Organization & Cloud Storage (Google Drive, Dropbox), Order Logs, Payment Log, Report Creation