- Carrying administrative duties such as filing, typing, copying, scanning etc. - Writing letters and emails on behalf of other office staff. - Processing expenses sheets and invoices. - Covering the customer service associates when required. - Maintaining computer filing systems. - Provide information to internal colleagues or external enquirers. - Handling sensitive information in a confidential manner. - Taking accurate minutes of meetings. - Coordinating office procedures. - Relying to email and telephone inquiries. - Develop and update administrative systems to make them more efficient. - Resolve administrative problems. - Receiving, sorting and distributing the post. - Answering telephone calls and passing them on. - Managing staff appointments. - Maintain up-to-date employee holiday records. - Coordinating repairs to office equipment. - Greeting and assisting visitors to the office.