- Administrative daily office work as mailing , follow up on expenses , answering calls and Client requests on a timely manner and data entry. - working with students in proctoring online exams . - Training new staff to follow certain proceadures when dealing with exams and proctoring. - Follow up on clients agreement and renew when needed. - Correcting exams as Toefl using IOPS software. - Creating manuals to ease the work load.