● Ability to communicate effectively, both orally and in writing.
● Experience with using a CRM.
● Methodical and logical thinking, able to carry out day-to-day tasks with little supervision.
● Use initiative to identify problems and provide solutions.
● Competency with Microsoft Office 365 Suite
● Problem-Solving skills.
● Time-Management skills.
● High level of attention to detail.
● Knowledge of Zoom Dialer.
● Reliable and able to work on own initiative.
● Deadline conscious.
● Knowledge of Google Suite preferred.
- In charge of implementing and managing the supplies partners located in the corresponding supported Geography ( Latin & North Americas including Europe geo's)
- Monitoring of orders, troubleshooting of all operational issues
- Performance monitoring of the existing supplies partners
- Maintaining and improving end-to-end consumables management processes
- MPS Consumables Order Exceptions Management
- Timely & accurate management of order exceptions
- Troubleshoot failed assignment of MPS consumables orders
- MPS Consumables Order Level Monitoring and Analysis
- Partner Performance monitoring with regular performance reviews
- Consumables Order forecast consolidation: includes communication to Planning and Supply Chain teams and to Partners
- Continuous improvement activities or initiatives
- Assess and initiate necessary partner setup requests in Siebel
- Reports generation and analysis
- Timely generation, analysis, and action plan definition to governance related reports
- Timely closure of LEAN projects