Application Support Engineer (5153360)

Programming & Development technical support / help desk (hardware / software)

Application Support Engineer

$15/hr Starting at $50

Provide technical support for enterprise-level application systems.
Respond to general questions and trouble tickets in a timely manner.
Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.
Prioritize multiple, open issues.
Document issue triage as troubleshooting progresses.
Follow best practices for change control of proposed solutions.
Maintain service reports.
Document actionable bugs for engineering resolution.

$15/hr Ongoing

Provide technical support for enterprise-level application systems.
Respond to general questions and trouble tickets in a timely manner.
Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.
Prioritize multiple, open issues.
Document issue triage as troubleshooting progresses.
Follow best practices for change control of proposed solutions.
Maintain service reports.
Document actionable bugs for engineering resolution.

App DevelopmentChat SupportEmail SupportIT Service ManagementTechnical SupportTicketing SoftwareTroubleshooting