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  • 100% Customer Satisfaction Rate Based on 22 reviews

Top Email Support Freelancing Services

  • View Service Offered By BR Solutions Pvt. Ltd.- App experts

    BR Solutions Pvt. Ltd.- App experts
    Member

    Email Support Specialist

    New Delhi, Delhi, India

    8,875/yr ·
    • Email Support
    • .NET
    • Android
    • Android Development
    • Android Programming
    • Android SDK
    • ASP.NET
    • C#
    • Developer
    • HTML

    Email Support

    Database :MS Access,Fox-Pro / Visual Fox-pro, Dbase,SQL Server 2000/2005,2008,SQL Server CE,Oracle 9i,10G.Programming Lang. :VBAVisual Basic 6.0VB.NetC, C++,ASP.Net with C# or VB.net,.Net WM5, WM6Web Designing asd Scripting:ASP.net,ASP,Html,PHP,Joomla Operating Systems : Windows 9x, NT, ME, 2000P, XP, Vista, Windows 7, Ms Dos, LinuxDatabase : MS Access, Fox-Pro / Visual Fox-pro, Dbase, SQL Server 2000/2005,2008, SQL Server CE, Oracle 9i,10G.Programming Lang. : VBAVisual Basic 6.0VB.NetC, C++, A... View more

  • View Service Offered By Jan Sher

    Jan Sher

    Email Support Specialist

    Nowshera, North-West Frontier, Pakistan

    5,345/yr ·
    • Email Support
    • Account Management
    • Chat Support
    • Customer Service
    • Customer Support
    • Freshdesk
    • HubSpot
    • Live Chat
    • Order Processing
    • Phone Support

    Email Support - Customer Support Service

    There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. - Sam Walton, Founder of Walmart Do you want to make your customer''s happy? Yes, do! I provide Top-notch customer support and live chat services for online stores. Having the experience of 5 years and working with countless clients, I can make your customers super happy. I can assist you with any of the below: General customer queries I have prop... View more

  • View Service Offered By Irish Ingenuity

    Irish Ingenuity

    Email Support Specialist

    Wappingers Falls, New York, United States

    30,735/yr ·
    • Email Support
    • Account Management
    • Communication Skills
    • Copy Editing
    • Correspondence Management
    • Editing
    • Email
    • English Grammar
    • English Language
    • English Spelling

    Email Support | 10+years

    Underestimated the success of a new marketing plan and drowning in email? Customers requesting technical support via email? I can help! With years of experience in office correspondence, I can read and compose responses to your incoming email. I have excellent communication and organizational skills. I am capable of working independently, with minimal supervision. I have excellent grammar and spelling. Let me help you to help your customers! View more

  • View Service Offered By Cristopher Simon

    Cristopher Simon

    Email Support Specialist

    Tuguegarao, Cagayan, Philippines

    • Email Support
    • Email
    • Software Design
    • Technical Support
    • Troubleshooting
    • Windows

    Email Technical Support

    - Supports Windows Live applications such as Windows Live Messenger, Photo Gallery, Movie Maker, Skydrive, Live Mail, Live Writer. - Answer consumer’s concerns and issues via Email and provide technical support for Microsoft's Windows Live software including installation, basic usage and troubleshooting. View more

  • View Service Offered By Ankita Chaurasia

    Ankita Chaurasia

    Email Support Specialist

    Bangalore, Karnataka, India

    • Email Support
    • Chat Support
    • Email
    • MailChimp
    • Relationship Management

    Email Support/Chat/Customer Support

    Email Support staff provide assistance to company customers via email. Key responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, reporting to supervisors, and forwarding unresolved queries to specialists.  Responding to customer queries in a timely and accurate way, via phone, email or chat Identifying customer needs and helping customers use specific features Analyzing and reporting pr... View more

  • View Service Offered By Rameez Khan 8

    Rameez Khan 8

    Email Support Specialist

    Karachi, Sindh, Pakistan

    • Email Support
    • Bookkeeping
    • Data Entry
    • Email

    data entry & email support

    i am a data entry expert  & customer support speciallist i have more than 6 years of experience in relevent field services i offer data entry email support  customer support ecommerce wordpress excel book keeping shipment tracking data mining system support admininstartive tasks amazon support virtual assistance     View more

  • View Service Offered By Amit Kumar 193

    Amit Kumar 193

    Email Support Specialist

    Jaipur, Rajasthan, India

    • Email Support
    • Email
    • Software Design
    • Troubleshooting
    • Windows

    Technical chat /Technical email support

    I have experience of more than one year as technical chat/email support associate. I can handle windows computers in terms of installation/un-installation of softwares , troubleshooting of any kind of issue regarding windows computer, Printer related issues(only releted to software/drivers), Optimization of windows computer, handling of any email clients. View more

  • View Service Offered By Genebeth Gothong

    Genebeth Gothong

    Email Support Specialist

    Lapu-Lapu, Cebu, Philippines

    • Email Support
    • Chat Support
    • Customer Service
    • Email
    • LiveChat
    • LivePerson

    Email Support Customer Service Rep

    With over 8 years of Customer Service experience in the BPO Industry, I have provided support for various of e-commerce stores and these are my areas of expertise: 1. Call Transcription with time stamp 2. Sales Auditing 3. Email Support 4. Facebook Support 5. Product Import 6. Order Fulfillment 7. Data Entry 8. Customer Support View more

  • View Service Offered By Eduardo I. Navarro III

    Eduardo I. Navarro III

    Email Support Specialist

    Davao City, Davao del Sur, Philippines

    • Email Support
    • Administrative Assistant
    • Amazon AWS
    • BPO
    • Email
    • Lead Generation
    • Management
    • Product Listing
    • Virtual Assistants

    Virtual Assistant/ Email Support

    I worked in a BPO industry for 4 years and decided to work online as Virtual Assistant for Amazon Central. I did email support, product listing, sourcing etc. I currently looking for work right now since my boss decided to put on hold on what we are doing because he's having some difficulties managing his business. View more

  • View Service Offered By Medel Mostaza Rosales

    Medel Mostaza Rosales

    Email Support Specialist

    Legazpi City, Bicol, Philippines

    • Email Support
    • Amazon
    • Data Entry
    • Data Management
    • Email
    • Microsoft Excel
    • Spreadsheets
    • Technical Support
    • Tourism
    • Travel Planning

    Data Entry, Email Support, Excel

    Experienced Amazon Email Support Specialist, Data Entry and Intermediate Excel Skill level with Experience. Data Entry forms in Excel, Excel spreadsheet creation, Had my own company in Dubai, UAE in the travel and tourism space. Handled Inbound and some Outbound calls for Bose speakers as Technical Support Specialist. View more

  • View Service Offered By Dominic John

    Dominic John

    Email Support Specialist

    Mombasa, Coast, Kenya

    • Email Support
    • Advertising
    • Marketing
    • Movie Maker
    • Ms
    • Video

    Email Support

    Email Support Advertising company products in different websites : Developing advertising content : Monitoring Company Website and E-mail :Advising the company on worthwhile marketing avenues :Responding to customer queries : Visit clients at their places of convenience to discuss projects : Maintaining Customer Relationship with the company View more

  • View Service Offered By Jennifer Rowley

    Jennifer Rowley

    Email Support Specialist

    Greenville, South Carolina, United States

    • Email Support
    • Business Services
    • Chat Support
    • Customer Service
    • Email
    • Problem Solving

    Chat and Email Support Specialist

    I’m an experienced customer support specialist seeking freelance work. Empathetic, intelligent, problem solver seeking to take small businesses to the next level with excellent customer support. I can provide prompt chat and email support to inquiring customers regarding website navigation issues, retail order support, and account issues. I’ve worked in an e-commerce setting for several years and understand the importance of providing a point of contact for any and all customer inquiries. View more

  • View Service Offered By rona magtulis

    rona magtulis

    Email Support Specialist

    Binan city, Laguna, Philippines

    • Email Support
    • Administrative Assistant
    • Email
    • Multitasking
    • Virtual Assistants

    Virtual assistant / email support

    Hello, i think i can be the employee you were searching for. I can work more than the hours you required. Im serious at work. Im flexible. Im willing to learn new things.im looking for permanent job.im trust worthy. And im expert in multi tasking hope you can give me a chance to show my ability ?????? thank you View more

  • View Service Offered By Florilyn Darroca

    Florilyn Darroca

    Email Support Specialist

    Marikina, Metro Manila, Philippines

    • Email Support
    • Billing
    • Chat Support
    • Customer Service
    • Data Entry
    • Data Management
    • Email
    • Environmental
    • Order Processing

    Chat and Email Support/ Customer Support

    I am a customer support for more than 5 years and 3 years of that, as a Chat and email support. We handle technical issues, billing concerns, processing order, providing order status, upsell products and services, updating profile, answering emails and data entry jobs. I love to work with a vibrant and energetic virtual environment. I put a premium on accuracy, honesty, and integrity. I am willing to learn and a fast learner as well. View more

  • View Service Offered By Vinod Dhas

    Vinod Dhas

    Email Support Specialist

    Pune, Maharashtra, India

    • Email Support
    • Accounting
    • Application Support
    • Customer Support
    • Data Entry
    • Email
    • Technical Support

    Application/Technical/Email Support

    Hello guys, I am Vinod having 5 + years of experience in Application/Technical/Email/Customer/Accounting/Data entry support area along with data entry. since begining, I adopted customer first approach and responsible towards work so, it is easy to fulfill clients requirement , as a result customer would feel satisfaction. I think it is suffice about me and my work areas. View more

  • View Service Offered By Fynbosland Consultancy

    Fynbosland Consultancy

    Email Support Specialist

    Port Elizabeth, Eastern Cape, South Africa

    • Email Support
    • Corporate
    • Design
    • Email
    • Logo Design
    • Web Design

    Email Support

    I'm talented individual, with creativity and i been design website and logos for companies for 3 years now. I help business to identify the image as business online and a full branding package that is afforable. I'm good in my web development and logo designs.My best seller in the rent a website.I freelance on a daily basis View more

  • View Service Offered By veerasena

    veerasena

    Email Support Specialist

    Hyderabad, Telangana, India

    • Email Support
    • Design
    • Email
    • JavaScript
    • Logo Design
    • MySQL
    • PHP
    • SEO
    • Website Design
    • WordPress

    Email Support

    Customer FocusedPHP/MySQLWordpresseMail Support Website design/SEO and eCommerce Professional with 8+ years experience. Hands on experience of php/mysql, wordpress, designing the newsletters, flash presentations, logos and other marketing collaterals. Team player with good listening skills and innovative ideas to make attractive designs. View more

  • View Service Offered By Yadwinder

    Yadwinder

    Email Support Specialist

    Chandigarh, Punjab, India

    145/yr
    • Email Support
    • Avaya
    • Business Process Management
    • Business Services
    • Chat Support
    • Client Administration
    • Client Assessment
    • Client Contact
    • Client Issue Resolution
    • Client Orientation

    Customer Chat & Email Support

    Adaptable professional with 20+ years of experience and proven knowledge of customer service and technical support. I can provide chat and email support for any kind of business process like eCommerce, payment related, tech supports, medical support, etc. I have experience in applying great strategies that are results-oriented in project management with the achievement of having retained clients and ensured business continuity. View more

  • View Service Offered By Earl McDonald

    Earl McDonald

    Email Support Specialist

    Spanish Town, Saint Catherine, Jamaica

    • Email Support
    • Branding
    • Chat Support
    • Customer Service
    • Email
    • Help Desk
    • Management
    • Phone Support
    • Shopify Developer
    • Systems Engineering

    Customer Service, Chat and Email Support

    Experienced Customer Success Manager who has a comprehensive understanding of assisting customers and ensuring that your brand remains competitive by providing valuable and effective experience for customers. Core Qualifications Email Handling Call Handling Chat Handling Working with different systems such as Zendesk, Olark, Helpscout, Helpdesk, Happyfox Chat, Calendly, SproutSocial, Shopify, etc. View more

  • View Service Offered By Raymond Honrada

    Raymond Honrada

    Email Support Specialist

    Paranaque, Metro Manila, Philippines

    • Email Support
    • Administrative Assistant
    • App & Mobile Programming
    • Customer Service
    • Email
    • Visual Basic
    • Zendesk

    Email Support Specialist

    I worked as an Email Support Specialist for 2years so I have the experience working with different clients. I also have a background in Zendesk Ticketing as well as Zendesk Admin. I also have a basic knowledge on creating roles, permissions and users on Zendesk. At the same time, I also have an experience in creating macros, triggers and automations on Zendesk Admin. Aside from those Zendesk skills, I possess customer service skills but only on a Non-voice account. View more

See All Email Support Freelancing Services

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Hire Excellent Email Support Freelancers

The job of an online email support service provider is to interact with customers, prospects or users over email to resolve their issues. The expert plays an important role as a front-liner who represents your company or brand to your customers.

Email experts communicate to understand user problems and follow the standard procedures to investigate and solve them. The job requires excellent written communication skills and may also involve the use of chatting software programs.

Also known as email support specialist, the professional can field emails and assign to team members for response. Some experts may specialize in addressing and resolving specific technical issues.

Benefits of the Service

Organizations that use email as part of their customer support or technical support service can avail email support services. The services are also used for providing product/service information. The support executive is required to ensure that there is clear communication and problem resolution to maintain a positive brand image. One of the main benefits of the service includes the development of a stronger customer-brand relationship.

Responsibilities of the Freelancer

The main responsibility of an email service support professional is to read and sort emails based on priority. They respond to all queries after gathering the required information from documentation or from other support staff within the set time around time (TAT). The email experts will maintain a record of all emails, attachments and the respective communication. Their job can also involve forwarding emails to relevant departments for resolution or further action.

The support staff may also be required to prepare reports. It is an important part of their job to ensure that the email communication takes place as per the company policies. They take ownership of the resolution process and keep other relevant team members in the loop.

Choosing the Right Online Email Support Provider

When looking for an online email support professional on the best freelancing sites you should hire someone with a vast experience on working on different email clients on a wide range of operating systems. They should be well-organized and have excellent electronic communication etiquette, along with good oral and verbal communication skills. Expert email support agents are familiar with canned responses to shorten response times. They should also demonstrate speed when replying to users and are experts in the use of shortcut keys.

They should also have experience in email list building services. Other qualities to consider include analytical skills, problem-solving skills and interpersonal skills. The right freelancer will always focus on maintaining up-to-date knowledge of relevant technologies.

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