Data Management & MIS
- Handling & Processing Business Information: Efficiently managing, processing, and organizing critical business data .
- Report Generation & Analysis: Creating essential business reports and dashboards (daily, weekly, monthly) using advanced Excel techniques (pivot tables, formulas) to support managerial decision-making .
- Data Entry & Processing: Ensuring accuracy in inputting and analyzing data for business insights and record maintenance .
Back Office Operations & Administration
- Operational Support: Managing all aspects of back-office operations, including documentation, records management, and administrative workflows .
- Backend Process & Support: Ensuring the seamless execution of behind-the-scenes operational tasks.
- Computer Operations & Office Assistance: High proficiency in office productivity tools including MS Excel, MS Word, and PowerPoint .
Process Optimization & Leadership
- Process Automation & Workflow Optimization: Streamlining repetitive tasks using VBA, macros, and other automation tools to enhance efficiency .
- Team Leadership: Experienced in leading teams for efficient data entry and record maintenance tasks .
- Cross-Functional Coordination: Experience spanning customer service support and administration roles within different industries (Cooperative Society, Tata Docomo, First Source).