I am highly experienced and excellent in sales, lead gen., cold calling, new client and current client management with superb client relationship building Top grade customer service skills and team coaching and mentoring. Advocate of excellent customer experience. Very adaptable, analytical thinker, goal getter, passionate, proactive, reliable, resourceful and resilient. I've been in the BPO industry for 15 years & handled and managed various accounts and team for US and Australian based start up company.High exposure in client and customer direct relationship building.