Experienced and effective BPO General Manager in the Philippines that is results oriented with a proven track record of improving the market position of a company and maximizing opportunities for financial growth. 

- Extensive knowledge of working with Filipino Staff in the Philippines as well as abroad to ensure clients (local and foreign) needs are met 

- Currently managing around 100 employees with multiple accounts - Expert in sales and customer service, currently making over 7 seven figures for clients 

- Monitor and inspect project teams’ job progress to ensure compliance with all schedule, quality and safety requirements