Professional Summary: I have expertise of Business Analysis IT in the following areas where I'm working regularly; These all software are using by Lenders/Brokers/Insurers/Dealers in Australia, New Zealand and Papua New Guinea. Domains, Where I have hands on Experience are? Asset Financing and Leasing Applications Insurance Applications for Assets Insurances & Warranty and Consumer Credit Insurances Vehicle Registration Management Software Vehicle Claim Management Software System Admin for Brokers/Introducers/Lenders/Insurers Major Roles are? Client Support on daily basis and responsible for client queries Release of New Features in the System Responsible for the maintenance of the system Further Scope of my work is? SQA and Business Analysis of Finance Application for Asset Financing and Leasing (Regulated, Consumer Lease, Commercial Lease, Chattel Mortgage, Hire Purchase) Insurance Application for Life, Health, Vehicle, and Consumer Credit Insurance Policies Vehicle Registration Management Software Vehicle Claim Management Software Business Analysis of POS-Point of Sale Business Analysis of LAS-Loan Approval System Business Analysis of SMS-Loan Settlement System Compliance Process Analysis Business Requirements Analysis Web Services Testing through SoapUI Lender Integration Testing Applicants Forms and Serviceability Analysis Analysis and Testing of Services Embed for Applicant(s) Analysis and Testing of Services embed for Asset(s) Finance Component Analysis and Calculations Get Insurance Policies and calculations (Premium, Commission and stamp duties on the basis of Score cards and rate cards) Analysis and Testing of Services like; Bank Statement, VEDA, PPSR, Land Title, Privacy Acknowledgment, Hubspot, Documents E-Sign, Outlook Connectivity, Twillio Dialer, E-mailing SMTP2GO and Webhook for callback, Producer Consumers, Node for Traffic ballencing Analysis and testing of Diary for track records/audit purposes System Support functionality Analysis of Call center users features Jason Review of Requests and Responses Sales Log Reporting Finance Sales log Insurance sales log Finance and Insurance Sales Reporting for Brokers activities// Impact and Feasibility Analysis of Software Release Management Training to Subordinates about Software Business Process Bug Tracking and Fixing Improvements recommendation in the system Testing Planning and case development Test Case Execution Test results reporting Accountancy (Have worked as an accountant) Tools: Microsoft Office, JIRA for bug tracking and reporting Soap UI (For web services testing), TestComplete (Automation testing-beginner), Confluence for Daily Status and Reporting Quick Book, Peach Tree for Accounting