Responsibilities • Analyzing and defining business requirements, handling change requests, (reverse) requirements engineering through stakeholder meetings, workshop facilitations and collaboration with technology and integration partners. • Producing and maintaining project scope, requirements engineering, process re-engineering, design, functional user acceptance testing documentations • Conducts organizational studies and work simplification studies to help streamline business processes. • Prepares procedural and operational user manuals for staff and management. • Reviews forms and reports to determine weak areas and make improvements. • Designs new forms,screens and reports for staff and clients. • Meets with staff to explain new systems or procedures. • Documents findings of studies and implements new systems or procedures based on those findings. • Trains staff on proper use of new forms and reports. • Analyzes work flows and makes recommendations for streamlining or improving the process. • Develops and implements records management programs for filing and retrieval of records. • Assists with writing proposals. · Searching for tenders regarding software in newspapers and internet.