Provide career support, counseling and career assistance to customers in all areas related to obtaining and retaining employment; Ensure customers follow through with job-related activities as outlined in contracts with funding agencies. Create, edit and maintain electronic databases used to track client progress in training and job search. Collaborate with the Curriculum Development and Training Team to create Instructional and Student Guides for different boot camp training programs (Customer Service, Construction, Manufacturing and Healthcare). Perform file audits/reviews in preparation for case closure; ensure all paperwork and documentation are correct and enclosed.