Experienced Salesforce.com professional with over 4 years of experience as an Admin/Project Manager. Specific areas of Salesforce expertise include case, opportunity, lead, data, security, user, and account/contact management within Enterprise and Unlimited editions. Specific Salesforce skills include creating custom objects, fields, workflows, triggers, validation rules, permission sets, and roles. Projects include, but are not limited to, implementation at the business level, lead assignment, email-to-case, 3rd party app integration, data cleanup/de-duplication, escalation rules, custom reports and dashboards, opportunity process improvement, Forecasting, Quotas. Apps worked with include: DocuSign, ClickTools, Insight Squared, Hoopla, HubSpot, Data.com, Avention, Geopointe, Milestones PM+, join.me, Google Docs, SalesforceIQ.