Experienced IT Technician with over 10 years in IT support, system administration, and infrastructure management. Proven expertise in troubleshooting hardware and software issues, managing operating systems (Windows, Linux), and maintaining reliable network environments. Adept at providing end-user support, optimizing system performance, and ensuring security best practices. Skilled in tools like Docker and Linux, with a growing interest in DevOps and automation. Committed to continuous learning and delivering efficient, customer-focused IT solutions.