Over 13+ years’ experience planning and designing, implementing and maintaining system applications in AWS Cloud in Windows and Linux Environments and Overall 7+ years of experience in Designing, Implementation, Management and Optimization of Corporate Voice/Data Network and all Voice related network services which includes IP Telephony, IP Contact Center, IVR Services and Other Contact Center Supporting applications like IVR Banking, Routing, Outbound Dialer, Reporting, WFM, etc. across US, UK, UAE, Philippine, Senegal, Malaysia and Pakistan